Back of House Blog

How Should You Respond to Bad Reviews of Your Restaurant on Google or Yelp?

A guide to addressing customer critics on Google and Yelp.

Tips for Building Restaurant Websites

Learn how to build a restaurant website that wows both new and returning customers with tips from a restaurant marketing specialist.

How This Roving Restaurant Concept Is Striving for Zero Waste

Slow Burn founders Tiffani Ortiz and Andy Doubrava share how they're cutting down on food waste while boosting margins through sustainable menu strategies and beyond.

Tap Into One of This Year’s Biggest Trends – Experiential Dining – With These 14 Creative Restaurant Ideas

We break down exactly what “experiential dining” encompasses, plus share a few ideas any restaurant can implement without transforming their entire concept. Use it as inspiration to find strategies that match your own brand and audience. 

Why This National Restaurant Concept Started Offering Therapy to Guests

We chat with Noodle & Company about its newest value-based promotion.

9 Tax Tips Every Restaurant Operator Should Know

We spoke with accounting professionals to get advice for getting the most out your restaurant's tax returns.

What Is a Restaurant Tech Stack, and What Should Be in Yours?

Building a robust tech stack has become increasingly valuable. We break down the essential components nearly every restaurant should have.

How and Why to Document SOPs for Your Restaurant

Writing out the standard operating procedures you want followed in your establishment has a range of benefits to your workers and customers.

How to Calculate Restaurant Prime Cost, an Essential Number You Should Know

Your RPC won't solve all your problems, but knowing it week in and week out will help you identify and address them in real time.

Does Your Restaurant Need a Beverage Director, or Just a Beverage Consultant?

It's probably one or the other. For smaller operators, the ROI on a consultant may make the decision easy.

How Dynamic Pricing Could Change the Restaurant Industry

A look at how dynamic pricing works for restaurants and how the strategy could impact the industry

What Will It Cost to Run Outdoor Propane Heaters This Winter?

The past year played havoc on gas prices, so it's natural to wonder whether you can afford to keep your restaurant patio toasty in the cold months.