Back of House Blog

The Restaurant Server Job Interview Questions You Need to Ask

Restaurant hiring has never been trickier — all the more reason you should be targeted in your interview to land the best possible candidate.

Birthday Wishes for Your Customers: Easy Ways to Get People in the Door on Special Occasions

Many of the softwares you already use can help you wish your customers a happy birthday. But don't stop there — their big day is your restaurant's chance to shine.

What Is A Restaurant Group, And How To Start One

A guide to understanding what a restaurant group is how to go about launching one.

This Organization Helps Restaurants Explore Alternative Wage Models

Community organization RAISE: High Road Restaurants is on a mission to help operators increase wages and improve working conditions and racial and gender justice across the industry.

From Surviving to Thriving: How This Restaurant Owner’s Pandemic Pivots Are Paying Off

Daisies owner Joe Frillman shares how his restaurant's pandemic pivots have become an essential part of the business model.

D.C. Voters Eliminate Tipped Minimum Wage. Here’s What’s Next.

Following D.C. voters' approval of Initiative 82, here's a look at how eliminating the tipped minimum wage could impact the restaurant industry.

“The 30-30-30 Model is Outdated”: How This Restaurant Prioritizes Higher Wages

We sat down with Dennig to talk about how their unique approach to staff compensation and how older models don't work in practice for today's industry.

How to Make Your Restaurant ADA-Compliant and Accessible to All Customers

The Americans With Disabilities Act affects restaurants' entrances, counters, flooring, seating, parking, hiring — even their websites. Here's what you need to know.

Must-Read Memoirs and Business Books for Anyone Who Wants to Run a Restaurant

We asked a hospitality professor for recommendations that explain the industry's culture and business basics

How to Run Restaurant Staff Meetings That Are Actually Effective

Have an agenda. Set a schedule. Don't invite too many people. And for crying out loud, feed 'em.

How This Restaurant’s Creating Jobs for Those with Developmental Disabilities

Chez François Poutinerie founder Thi Tram Nguyen is on a mission to spread a love for poutine, and employ adults with developmental disabilities along the way.

How This Nonprofit is Helping Food Service Workers in Times of Crisis

Discover Giving Kitchen, a nonprofit that provides emergency financial support to food service workers