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Talk to a Back of House expert

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One-on-one consultations to inspire peace of mind

Whether you need help deciding between two software vendors or need to sort out what type of solution would serve you best, the experts at Back of House are here to help you explore your options. No sales pitch or obligations.

Services are FREE for Gordon Food Service customers.
Click here to sign up today.

MEET THE EXPERTS

More than 30 years of restaurant experience

Our experts are restaurant people first, and have been in your shoes.

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Spencer Michiel

POINT OF SALE Operations

"With over 20 years of experience, I have worked every position in a restaurant - from dishwasher to operations manager. I served as an advisor on the POS-side of the industry, and have a lot of insight to pass on" 

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Miroslava Kotsan

Events staffing
"I’ve managed restaurant tech support teams, software consultants experiencing a wide range of tech challenges, and I own an event venue and sports bar, so I understand the daily challenges of operators.”
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Dave Smith

Social Media Marketing
"With a decade of experience co-founding and leading marketing + operations teams for various restaurant brands in competitive markets such as NYC and Los Angeles, I possess an in-depth understanding of the essential tools needed to manage restaurants of all sizes. I'm passionate about finding ways to drive customer engagement and business growth."
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Dan Durkin

Staffing Operations
"I'm trained as a chef, but started out a dishwasher, and have accumulated a lot of knowledge in the 30 years that I spent in restaurants. I've worked both front and back of house, up to the C-Suite level with international operations."
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Rachel Morgan

Inventory Marketing
"As a hospitality industry professional with over 10 years of experience, I've worked both in front-of-house positions at restaurants and in an advisory role at leading restaurant tech companies. I have a deep understanding of industry pain points and can leverage my expertise to implement technology solutions that optimize cost and productivity."
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HOW IT WORKS

Expert Consultations

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Normally $300/hour, GFS customers enjoy this service for free.

  1. Book a Free Discovery Call
    We’ll get to know you, your business, your challenges, and your goals in order to determine how we can help you.
  2. Choose a Package
    From a single consultation to ongoing monthly support, you can pick a package and then schedule your official consultation meeting.
  3. Walk Away with Information
    No matter which package you choose, you’ll receive a written report based on our findings with recommendations for new tools to meet your goals

Need advice? Our experts have got you covered.

Your first discovery call is always free.

Services are FREE for Gordon Food Service customers.


Click here to sign up today.

 

Research Request

$99

/ email research report

Gordon Food Service customers receive complementary consults anytime.
Schedule a free discovery call
  • Request advice, information, or investigation

  • Unbiased advice & guidance

  • Written summary & action report

  • Access to pre-negotiated vendor pricing (if applicable)

Live Consultation

$299

/ phone or video consult

Gordon Food Service customers receive complementary consults anytime.
Schedule a free discovery call
  • Speak directly to knowledgeable expert

  • Unbiased advice & guidance

  • Written summary & action report

  • Access to pre-negotiated vendor pricing (if applicable)

Subscription Plan

$799

/ month for unlimited access

Gordon Food Service customers receive complementary consults anytime.
Schedule a free discovery call
  • Unlimited consultations and/or research requests

  • Request advice, information, or investigation

  • Unbiased advice & guidance

  • Written summary & action report

  • Access to pre-negotiated vendor pricing (if applicable)

  • Direct line to your dedicated expert

WHAT OUR CUSTOMERS SAY

Customer Reviews

From making the right tech investments to helping restaurant operators feel more confident about how they're forging ahead, we've got you covered. And who better to tell you about the benefits of our free expert consult than our happy customers.
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Alexandra Coleman
Flanders Fish Market
“It was helpful to feel heard by a neutral third party who seemed invested in our technological growth. I am looking forward to our follow up conversation to learn about what options they suggested.”
Alexandra Coleman
Flanders Fish Market
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Jocelyn Berglund
Taco Debacle
“It was quite in depth and overall great. I was excited to learn about other tech products that could further assist me. I didn’t think restaurants and tech had much, if any, crossover. Pleasantly surprised!”
Jocelyn Berglund
Taco Debacle

Frequently asked questions

Back of House is here to help improve a variety of operational challenges for restaurants. Whether you are considering a new POS system, struggling with your inventory management, recruiting and online hiring challenges, or looking for advice on how AI can help your restaurant be more efficient, our team of experts can provide advice and guidance on all your restaurant technology options.