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Loyalty Programs for Restaurant Marketing

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      Written by: Hilary YoungPublished: June 9th, 2025

      There are a ton of strategies you can use to market your restaurant, and one of those is implementing a loyalty program to keep your customers coming back time and again. Finding ways to not only engage and reward your loyal customers, but to also better understand their needs and behavior through data and analytics can be a key component to business growth.

      We’ve identified some of the strongest loyalty programs on the market to help you grow your business, including bonus options for best digital gift card and best digital punch card system.

      Loyalty Program

      Three Reasons for Your Restaurant to Invest in a Loyalty Program

      Not sure whether or not making the investment in a loyalty program is worth it? Here are three reasons why your restaurant should consider adding a dedicated loyalty program to your marketing efforts:

      1. More customer retention. Want to get more return customers back in the door? Encourage them to keep coming back with incentives and rewards. In fact, a study from LoyaltyPulse found that consumers felt that a loyalty program would increase their likelihood of visiting that restaurant by an average of 35%, and 65% reported that they’d be willing to recommend the restaurant to others if there was an appealing rewards program offered.

      2. Increased profits for your business. The psychology behind loyalty programs has proven to yield higher spend from customers. From higher check totals to more return trips back to your restaurant for additional meals in order to reach reward thresholds, a loyalty program is bound to pay for itself in terms of ROI.

      3. Improve the customer experience. A customer loyalty program has been proven to make customers feel more appreciated and thus, more loyal to the brand.

      Vetted and Approved by Back of House Experts

      Our Top Picks

      Feeling overwhelmed by all the ordering system options out there online? We’ve got you covered. Our expert team of restaurant technology consultants have identified their top choices for order and delivery platforms for you to check out. As you review, pay close attention to more than just price–from the level of your own involvement in the process to the other types of integrations and available analytics that work well with each platform, it’s important to take your restaurant needs into careful consideration before making an investment.

      Disclaimer: Any paid partnerships have no influence on our evaluations and suggestions. All our opinions are our own.

      Como
      GREAT FOR SINGLE UNITS & MULTI-LOCATION

      Up to 50% off Setup Fees

      Como is a data-driven customer engagement and loyalty solution powering food and beverage businesses to understand their customers and deliver unforgettable experiences. This platform is ideal for enterprise and multi-unit operations who are looking to take their marketing to the next level

      Features Section Features

      • Points shop, digital punch cards, and cash back 
      • Personalize member gifts and coupons
      • Personalized Spin the Wheel animations and Scratch & Win experiences
      • Customer packages of prepaid products and services
      • Launch viral promo code campaigns 
      • Proprietary AI algorithms that encourage customers to spend more

      Where it Excels Where it excels

      Como is a great option because of their third-party integrations that make it seamless and easy to use.

      Support Support

      The Como Resources Center has a ton of content to help you navigate their platform, including easy-to-read guides and success tips. You can fill out a form on their website to access customer service support.

      Payment Icon Pricing

      Pricing is not listed on their website, but you can contact their team to schedule a demo and learn more.
      Incentivio
      GREAT FOR OVERALL GUEST ENGAGEMENT

      Up to 30% off Setup Fees

      Incentivio is an all-in-one digital guest engagement platform built for restaurants ready to elevate their customer experience, grow loyalty, and drive revenue. From mom-and-pop shops to multi-unit operations, we partner with restaurants across the U.S. and Canada to make meaningful, data-driven engagement easy.

      Features Section Features

      • White-label mobile app and branded online ordering

      • Built-in digital loyalty program with custom rewards

      • Automated, customizable marketing tools

      • Real-time customer analytics and insights

      • AI-powered guest engagement for smarter retention

      • Centralized platform to replace multiple marketing and ordering tools

      • POS, payment, delivery, and aggregator integrations

      Where it Excels Where it excels

      Incentivio shines when it comes to turning guest data into action. Whether you want to personalize offers, re-engage lapsed customers, or improve lifetime value, this platform delivers powerful tools and real-time insights to make it happen. 

      Support Support

      Incentivio offers white-glove onboarding that covers everything from branding to launch. Ongoing support is personalized, with a dedicated success team to guide your digital strategy every step of the way.

      Payment Icon Pricing

      Incentivio starts at $249/month plus setup fees. 
      Loyalty Cubed Inc
      GREAT CUSTOMIZATION CAPABILITES

      Up to 50% off Setup Fees

      Loyalty Cubed helps restaurants build meaningful customer relationships through flexible and data-driven loyalty programs. From gamified challenges to branded mobile apps, the platform makes it easy to incentivize repeat visits and increase lifetime value.

      Features Section Features

      • Customizable loyalty rewards based on purchases or milestones

      • Branded customer-facing mobile app with real-time reward tracking

      • Gamified challenges and seasonal promotions to boost repeat visits

      • Automated email, SMS, and push notification campaigns

      • Real-time customer analytics dashboard to track trends and optimize strategy

      • POS integrations with Toast and Aloha NCR (including simultaneous operation)

      Where it Excels Where it excels

      Loyalty Cubed stands out for its robust, customizable loyalty platform that goes far beyond basic POS modules. Its use of gamification and automation helps restaurants boost guest frequency and average spend with less manual effort.

      Support Support

      Every customer gets a dedicated Customer Service Representative to support onboarding and platform setup. Ongoing guidance ensures you fully maximize Loyalty Cubed’s features and campaign potential.

      Payment Icon Pricing

      Starter plans begin at $159/month per location with a setup fee based on individual project scope. Custom pricing is available for tailored programs.
      Toast Marketing Essentials
      GREAT FOR TOAST USERS

      For restaurants that are already using Toast as their POS system, their Marketing Essentials add-on (and more specifically their Loyalty Program) provides a simple way for restaurant owners to increase guest frequency.

      Features Section Features

      • Customize sign up bonuses 
      • Set accrual and redemption rates
      • Offer birthday rewards
      • Flat monthly fee
      • Accrue guest points with each credit card swipe
      • Loyalty program reporting

      Where it Excels Where it excels

      If your restaurant already uses Toast for your POS system, it’s really seamless and easy to upgrade your account to include these additional marketing services, and the pricing is reasonable.

      Support Support

      Toast offers 24/7 support for all of their restaurant partners, so you can call them at any time to troubleshoot a problem. You can choose between self-service onboarding or onsite + remote onboarding with a dedicated consultant to get started. They also have an online Customer Care center with articles, walkthroughs, system updates, and relevant news to stay up-to-date.

      Payment Icon Pricing

      You have to be an existing Toast POS customer in order to add the loyalty program to your suite of tools, but the pricing for this additional service is available upon request.
      RESOURCES & ARTICLES

      What You Need to Know About Loyalty Programs

      The 5 Most Effective Types of Restaurant Loyalty Programs

      The 5 Most Effective Types of Restaurant Loyalty Programs

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      5 Customer Loyalty Marketing Strategies to Keep Customers Engaged

      5 Customer Loyalty Marketing Strategies to Keep Customers Engaged

      Here are 5 customer loyalty programs for restaurants that can improve restaurant marketing efforts and increase profitability.

      Getting the Most Out of Your Restaurant’s Loyalty Program with Technology

      Getting the Most Out of Your Restaurant’s Loyalty Program with Technology

      Learn how emerging technology and customer data power loyalty programs for restaurants and help businesses stand out.

      6 Ideas to Improve Returns on Restaurant Loyalty Program Giveaways and Rewards

      6 Ideas to Improve Returns on Restaurant Loyalty Program Giveaways and Rewards

      When and where freebies make the most sense in a restaurant loyalty program and how to maximize the returns

      How to Start a Customer Loyalty Rewards Program for Your Restaurant

      How to Start a Customer Loyalty Rewards Program for Your Restaurant

      How to get your restaurant loyalty program up and running, to keep your customers coming back.

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