Back of House Blog

Bubble Dining: Should Your Restaurant Use Bubble Tents for Outdoor Dining?

The bubble tent was a welcome savior for many restaurants in late 2020. Should you invest in them long-term?

A Guide to Setting Up a Ghost Kitchen for Restaurant Operators

The world of ghost kitchens is fast-growing but still largely hidden. Here's what you need to know to get started.

The Do's and Don'ts of Raising Restaurant Menu Prices

How to strategically raise menu prices to boost margins while retaining customers

6 TikTok Tips for Promoting Your Restaurant with Video

We're going to get you making easy, fun, free, effective TikTok vids for your restaurant in no time flat.

The Keys to a Successful Restaurant Gift Card Program

Here's how to launch and manage a gift card program at your restaurant.

How & Why to Start Tip Pooling at Your Restaurant

Pooling tips at your restaurant can improve morale and help you keep workers. But it can also bring pitfalls.

A Guide to Text Message Recruiting and Hiring for Restaurants

A look at how, why, and when to use text messaging to recruit and hire new employees in the restaurant industry

How to Spot a Fake Google Restaurant Review and What to Do if You Receive One

How to manage online customer reviews and what to do if you suspect a fake Google review

14 Restaurants Leading the Way on Automation & Robotics

While delivery drones and robotic kitchens may feel like something out of The Jetsons, they're becoming the new normal for many restaurant operators.

6 Examples of the Most Effective Restaurant Advertising Campaigns

The field of restaurant ads is crowded and noisy — but also hilarious and memorable. Here are some of the most effective ads of recent vintage.

How to Respond to Customers Who Are Complaining in Your Restaurant

How you assess and respond to a customer's real-time grievance can make a huge difference to your bottom line.

Does Your Restaurant Need A Website, Facebook Page, Or Both?

A case for restaurants to use both a website and Facebook page for increased communication, revenue, and publicity.