Back of House Blog

14 Restaurants Leading the Way on Automation & Robotics

While delivery drones and robotic kitchens may feel like something out of The Jetsons, they're becoming the new normal for many restaurant operators.

A Beginner’s Guide to Creating & Selling Restaurant Merch Online

The step-by-step guide you need to create and sell merchandise for your restaurant online.

6 Examples of the Most Effective Restaurant Advertising Campaigns

The field of restaurant ads is crowded and noisy — but also hilarious and memorable. Here are some of the most effective ads of recent vintage.

How to Package To-Go Cocktails the Right Way

Once a pandemic stopgap, to-go cocktails have become a lasting option for restaurants and bars. Here's how to make 'em great.

The Pros & Cons of Cloud Kitchens & Ghost Kitchens

Is this restaurant model right for your business? We walk you through the emerging world of ghost kitchens to help you decide.

What Are the Benefits of Online Ordering for Your Restaurant?

There’s never been a better time to start offering delivery or to-go options for your restaurant. Here’s a complete guide for restaurant managers on how to get started.

How to Respond to Bad Restaurant Reviews

Everyone is a restaurant critic these days. Here's how to handle a bad online review with grace and savvy.

What Does the Future of Restaurant Robotics Look Like?

A look at the future of robotics and automation across the industry, from QSRs to fine dining, chains to independent restaurants, and beyond.

What is a Cloud Kitchen? Everything You Need to Know About Cloud Kitchens & Ghost Kitchens

A complete guide to the ins and outs of this new restaurant business model.

What Advances in Robotics Mean for Restaurant Labor

We chat with Dexai Robotics cofounder Anthony Tayoun about robotics and how automation is transforming restaurant kitchens.

How to Respond to Customers Who Are Complaining in Your Restaurant

How you assess and respond to a customer's real-time grievance can make a huge difference to your bottom line.

The 7 Best Restaurant Franchises to Buy or Own

Breaking down the costs and benefits of some of America's most popular and up-and-coming restaurant franchises.