Mattone Italian Kitchen

Over the years, Chef Ryan Gark built a solid reputation as a chef, even appearing on Chopped Canada. So when he opened his Campbell River, British Columbia restaurant, Mattone Italian Kitchen, it’s no surprise that it quickly became a favorite of locals and tourists. A recent move to a new waterfront location presented an opportunity to raise the bar. Without access to competitor insights and AI-powered tools for harnessing them, however, the Mattone team was leaving value on the table.

The Mattone team connected with Back of House and worked with tech expert Spencer Michiel to find the best solution for their new location and business goals. 

“Mattone was a perfect customer,” said Spencer. 

Together they discussed a range of options, including technology for transforming kitchen operations and optimizing relationships across the supply chain.

Ultimately, Chef Ryan decided to implement Dyne. The solution analyzes the websites, social media feeds, and Google business profiles of competing restaurants and provides tailored recommendations to help Mattone better identify, target, and engage its ideal customers. 

“Implementing Dyne has already proven to be a game-changer for Chef Ryan and the team at Mattone,” said Spencer. “By anticipating demand and fine-tuning their approach to customer service, they will ultimately see boosts to loyalty, revenue, and satisfaction.” 

Newly prepared for the first wave of summer tourists to arrive, they’re poised to leverage their new wealth of data and AI-powered recommendations to execute on a world-class marketing strategy.