
Small Shifts, Big Wins
AI Solutions That Save Time, Labor & Your Bottom Line
Running a restaurant today means balancing rising costs, labor shortages, and the constant demand to do more with less. The good news? Even small shifts can add up to big wins for your business.
Join Back of House Tech Expert Spencer Michiel along with featured partners DYNE and Loman AI for a practical conversation on how AI and smart strategies can help you strengthen your team, improve retention, and streamline operations.
You’ll walk away with:
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Low-investment retention strategies: Simple, cost-effective ways to attract and retain staff without blowing your budget.
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Culture and development tips: Ideas for building a strong internal culture and creating career paths that turn restaurant jobs into long-term opportunities.
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AI in action: Real examples of how to offload repetitive tasks with AI, freeing your team to focus on what matters most your customers.
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Spencer Michiel (moderator) is a Tech Expert at Back of House and an industry veteran who has been immersed in the restaurant world since childhood. He’s worn every hat in the business from busboy to bartender to manager. He’s a Restaurant Advisor at Back of House now and helps restaurants owners understand how technology can help to cut costs, maximize profitability, and stay innovative especially in challenging times. |
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Sandra Holland, App8 |
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Mateen Habib, GoTab
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Rachel Morgan (moderator) is a Tech Expert at Back of House and restaurant industry veteran turned tech expert with a career spanning front-line hospitality roles to B2B technology solutions. From bartending to managing national distributor accounts she brings a deep, practical understanding of food and beverage operations.
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Back of House

At Back of House, restaurant operators have a partner to tackle their most pressing operational and tech-related challenges. With access to vetted 3rd party technology providers and the help of veteran restaurant advisors, operators can more easily find and select the right technology solutions for their unique business needs. Back of House provides advice, research, and technology recommendations across a variety of verticals, including point-of-sale system solutions, food cost management platforms, HR and scheduling solutions, marketing tools, and automation companies, among others.

Michigan Restaurant & Lodging Association

The Michigan Restaurant & Lodging Association (MRLA) is the recognized leader of Michigan's hospitality industry, providing essential services to its members. Whether it’s navigating the complex waters of ever-changing regulations, providing cutting-edge training and certification products, or empowering members to help reduce their bottom line with practical, relevant business solutions, the MRLA is an indispensable, one-stop resource for the hospitality industry.
Gordon Food Services
For more than 125 years, Gordon Food Service has delivered the excellence, expertise, and quality products customers need to design successful food operations and experiences. Now, it is one of the largest family-operated broadline food distribution companies in North America, with a product range and logistical wingspan that both celebrate and trump their early days in business. Driven by food, family, and community, Gordon Food Service is passionately committed to the people they serve.