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Crowd-sourced reviews with integrated reservation and delivery

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The deep-dive into restaurant research

Founded in 2004, and located in San Francisco, Yelp is a major player in the restaurant review space, having grown its footprint as a free marketing tool for small businesses that collects and shares reviews from customers. More recently, it’s also introduced reservation and delivery services, a POS tool that allows operators to manage a waitlist, and a way to communicate with guests via texts, and more.