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WISELY

Customer Loyalty (CRM), Search and Discovery, Websites & Marketing

Preferred Partner

Wisely collects & connects all the silos of guest data, so that restaurant brands can engage their guests and optimize their business.

Available in: USA

Price

Starts at $190/month/location

Integrations

Toast

Micros

Olo

Key Functions

  1. CRM and guest data management
  2. On-premise guest management
  3. Email marketing
  4. Customer feedback management and analysis

Key features

  • Allows guests to join waitlist remotely 
  • Two-way texting between guests and restaurant
  • Offers prepaid bookings 
  • Email and text campaigns based on guest behavior 
  • Streamlines real time guest reviews and feedback
  • Leverages data inputs to intelligently map the dining room as service unfolds
  • A SmartQuote algorithm drives down inaccurate quotes and gets guests seated faster
  • Machine learning analyzes and categorizes customer feedback

Our Perspective

In partnership with Expedite

How can Wisely help your restaurant?

Wisely helps restaurants identify and build relationships with their customers, with a goal of lifetime loyalty. It focuses on four segments: reservations and waitlist, hosts, marketing automation and customer feedback.

Wisely counts P.F. Changs, First Watch and Hillstone Restaurant Group among its current customers. Wisely was acquired by Olo, a mobile and online ordering platform, in October 2021 and will be completely rolled into Olo’s product offering.


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