Wisely

Customer Loyalty (CRM)

Search and Discovery

Websites & Marketing

We now have a customized marketing automation strategy that allows us to follow up with our customers and reach them directly thanks to this product. I actually really like their email server, as well. The customer service is unlike anything I’ve experienced before. They’re incredibly knowledgeable and always seem to be available to us. Great product!

Great product!

I have several restaurant locations and this product is incredibly simple to use for them. They are constantly working on new features and are very receptive to our requests for what we need. My employees are able to use the basic functions of this with very little training. I chose Wisely because the Aloha integration was essential for us.

Very easy to use

Wisely has been a fantastic addition to our small restaurant. We’re able to roll reservations into our forecasting for labor as well as capture emails for marketing campaigns that have been able to drive our sales. This product is definitely built by people who understand this industry. This has been a cost effective solution for us!

Very cost effective

Wisely is an incredible partner. Yes, it’s software but they actually care about our business. They make improvements to their product not just to satisfy the client but because they ultimately want our guests to be happy! They have a very thoughtful approach and their personal attention is like nothing I’ve ever seen in my entire career. With Wisely, we’re able to streamline all of the reviews customers leave on different platforms (think Yelp, Google, Facebook) all into one spot and then we can hold our teams accountable for recovering any unhappy guests. This is such an invaluable tool.

They really care about the client

As a fast-casual restaurant, I wasn’t able to use this product at first. But, I knew that they would continue to roll out new technology so I kept in touch. I’m glad I did. We’re now able to use Wisely to manage our data and work towards a more personalized marketing experience for our guests. Getting our customer data from multiple channels has been key in driving our business analytics to build customer profiles and understanding their spending habits. There are constantly new updates and features which is pretty cool to see. Their team gets that technology changes as time moves forward and they’re always happy to bring their clients what we need. Plus, it’s all quite simple to use!

Very happy

Wisely’s support team is always really helpful with any kinks we have. It’s incredibly easy to use and we’ve had a great experience overall at our restaurant. We used to use SeatMe but switched because we wanted the ability to charge per seat for reservations.

Great experience overall

Wisely collects & connects all the silos of guest data, so that restaurant brands can engage their guests and optimize their business.

WISELY

REVIEWS

Summary

Glenn Ryder

Robert Smith