WISELY

Customer Loyalty (CRM), Search and Discovery, Websites & Marketing

Preferred Partner

Wisely collects & connects all the silos of guest data, so that restaurant brands can engage their guests and optimize their business.

Available in: USA

Price

Starts at $190/month/location

Integrations

Toast

Micros

Olo

Key Functions

CRM and guest data management
On-premise guest management
Email marketing
Customer feedback management and analysis

Key features

Allows guests to join waitlist remotely
Two-way texting between guests and restaurant
Offers prepaid bookings
Email and text campaigns based on guest behavior
Streamlines real time guest reviews and feedback
Leverages data inputs to intelligently map the dining room as service unfolds
A SmartQuote algorithm drives down inaccurate quotes and gets guests seated faster
Machine learning analyzes and categorizes customer feedback

Our Perspective

In partnership with Expedite

How can Wisely help your restaurant?

Wisely helps restaurants identify and build relationships with their customers, with a goal of lifetime loyalty. It focuses on four segments: reservations and waitlist, hosts, marketing automation and customer feedback.

Wisely counts P.F. Changs, First Watch and Hillstone Restaurant Group among its current customers. Wisely was acquired by Olo, a mobile and online ordering platform, in October 2021 and will be completely rolled into Olo’s product offering.