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4.6

(20 Reviews)

UPSERVE

POS & Payments

Preferred Partner

All-in-one restaurant management and point-of-sale system

Available in: USA | CAN | MEX

Price

Plans start at $59

Integrations

Open Table

Resy

Tock

Key Functions

  1. Online ordering and payment processing
  2. Gift card and loyalty management
  3. Scheduling management
  4. Inventory management

Key features

  • 24/7/365 on-demand support — someone’s always available to help
  • Personalized onboarding and full-featured training mode
  • “Offline mode” lets the system continue to function even if the internet goes down
  • Works on both iOS and Android devices
  • Allows restaurants to see which items are selling well, which items aren’t, and which are at risk of running out
  • Lets servers merge, transfer, and split checks on the fly
  • Instant changes and system upgrades

Our Perspective

In partnership with Expedite

How can Upserve help your restaurant?

Upserve’s cloud-based point of sale system is an all-inclusive platform that integrates payment processing and restaurant management features. It provides online ordering, contactless payments, and tableside devices to help make ordering and payment easy for guests while optimizing operations for restaurants. 

Companies that use Uperve’s POS system say when factoring in all costs, they’ve saved an average of 47% over three years. 

Upserve counts Dig Inn, Alinea, and Millie’s Cafe among its current customers. Upserve was acquired by Lightspeed, another cloud-based POS company, in December 2020


REVIEWS

Summary

4.6

|

20 Reviews

Ease of Use

4.8

Reliability

4.7

Price

4.9

Support

4.8


Kathy Klein

Nothing bad to say

1/28/22

Usually when people write a review, it’s because they’ve had a bad experience with something. But, I have nothing negative to say about Upserve. Whenever we have a problem, the customer service is available 24/7 and they’re always able to relieve the situation. They’re incredibly professional and informative. They don’t make you feel stupid or small like some customer service people do. They have always gone above and beyond the call of duty for us.

Helpful?

0


Melissa Keyes

Anyone can do it

1/31/22

This is a restaurant “must have”. The sales team was honest and straight forward throughout the whole process and implementing Upserve into my restaurant was relatively easy. There are great analytics, here, that are imperative to a successful restaurant. Literally anyone can figure their way around this POS, it’s that easy to use! I love how everything is cloud-based so you can edit menu items on the fly from anywhere when you’re not on site. The fact that it is app-based is key to the savings you see as you never have to worry about paying to update your system.

Helpful?

0


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