Plus: $199/mo, 2% fee on prepaid reservations
Ease of Use
“Amazing software for a small restaurant”
We love using tock for bookings. We are a 42 seat restaurant and just make a few available for online booking only. I love being able to program a deposit. We literally never have no-shows. The wait-list function is also really great!. Since we only use it for large party reservation and holiday events. It tough to find cons, but if I had to mention something I wish all admin could edit the public profile instead of having to reach out to tock hospitality. Super minor note, because their support is great!.
“Best in class, but still not perfect”
Tock is best in class in a field of mediocre reservation systems. They continue innovating with launching new features that are beneficial for restaurants/wineries and have a growing number of integrations with other systems (ecomm, crm) that allow for fairly low level of tech skills needed. As we were preparing for launch, we discovered some features were still buggy and we needed to find workarounds. Process of reporting bugs and convincing their tech team to prioritize addressing wasn't perfect.