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5

(2 Reviews)

SCIENCE ON CALL

Support & Maintenance

Preferred Partner

IT support and consulting for restaurants

Available in: USA

Price

Start at $179/month

Integrations

NA

Key Functions

  1. On-demand tech support
  2. Monitoring services
  3. Data and reporting

Key features

  • 24/7 on-call tech support accessible by call or text
  • Troubleshooting for hardware and software
  • Help with menu edits and changes
  • Provides hardware to monitor internet connectivity; automatically switches to 4G LTE backup internet in the event of an outage
  • Provides monthly and annual analytics

Our Perspective

In partnership with Expedite

How can Science On Call help your restaurant?

Science On Call offers 24/7 tech support made just for restaurants. Get quick help with point-of-sale issues, online ordering, 3rd party delivery, email, printers, phones, and more — and not just inside the typical 9-5 corporate workday. It’s easy to access just call or text for help, and Science On Call is platform agnostic — they’ll work with whatever’s working for your business. Popeye’s, The Spice House, and Poppy+Rose are among restaurants that use Science On Call.


REVIEWS

Summary

5

|

2 Reviews

Ease of Use

5.0

Reliability

5.0

Price

5.0

Support

5.0


Tyler Faust

Easy access is key

1/18/22

Love that they have an app to access them. Call or text, fill out a form, whatever is best for you, they abide by it. It’s really great to have access to them 24/7 because things sometimes just break and instead of having to deal with the independent vendors myself, they do it all for me. I feel like I can breathe!

Helpful?

0


Terry Hackett

They take texts!

1/20/22

One of my fave things about Science On Call is that I can text them! I hate talking on the phone and it’s just so inconvenient to do that while I’m running around doing a million things. To be able to text my issue and have someone get back to me right away is amazing! We’ve had a lot of tech issues lately, so I’ve been using them a lot. They’re always really friendly and helpful and have consistently helped me out in a pinch. Definitely a big fan!

Helpful?

0


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