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4.4
(8 Reviews)
Preferred Partner
24/7 online support
Training Materials
Multi-level IVR call routing
Auto Attendant
Open API custom integration
Call Forwarding
Custom roles and permissions
Automatic call recording
4.4
|
8 Reviews
Ease of Use
4.5
Reliability
4.1
Price
4.9
Support
5.0
“Very Cost Effecient Way to Provide Seamless Phone Service for Local and Remote Employees”
5/6/22
RingCentral was very easy to setup for our local office as well as remote employees. We mainly went with RingCentral for this functionality. I could order and ship a phone to a remote employee or set up a phone number for remote employee without them needing a phone and all they would have to do is plug in the phone or log in to RingCentral to get going. Call routing and everything else was seamless to the remote employees. There is a bit of a learning curve in configuring the different groups. The customer success team is there to help you get started over the phone and generally available to help whenever needed. It was a bit of a pain to get started, but this was in 2015. It was quite a few emails back and forth with an account rep to get the right plan and block of numbers.
Helpful?
0
“Best Software for Collaboration & Instant Messaging”
5/6/22
The easy features for daily work: searching, bookmarking, adding pins, creating notes and tasks. Nothing comes to mind. Like any new platform, the IT team trained us all and provided resources from Ring Central. Once the integrations were done with Outlook, the meeting app was very smooth
Helpful?
0
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