Customer Loyalty (CRM), Websites & Marketing, POS & Payments
Loyalty program creation
Activity and referral tracking
Ease of Use
“Worth The Investment!”
Very user friendly software - Customer support is super! We run 5 registers at one time, and we are easily able to identify customers at the front counter. After a customer has been in once, we can call them by name as soon as they enter their phone number. We have had multiple customers log in with both their home phone and their cell phone numbers, and it would be nice if there was a way for us to merge those two numbers together into one account without having to contact FiveStars each time this happens. It would also be great if their information could communicate directly with our order entry. It isn't a big inconvenience, but that would remove one extra step at the front counter if we didn't have to make entries manually.
“Rewarded at my Favorite Stores”
Getting rewarded and points at places I frequently visit, Every time I join at a new store, it sends me a text and will sometimes add me to that retailer's mailing list.
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