Boutique vibe + powerful infrastructure = off-premise delivery all-star

The basics:

Launched in 2012, Caviar has quickly become a major player in the off-premise ordering space thanks to an emphasis on restaurant-first policies, premium branding, and pay that attracts high-quality couriers (all of whom must pass background checks.). They are a challenger to the incumbent GrubHub / Seamless and competitor to the likes of UberEats, Postmates, and others. In August 2019, Caviar was acquired by DoorDash for $410 million, wedding the former’s high-end approach with the latter’s deep food-ordering expertise and resources.

From the BOH TipJar:

Having focused on winning premium delivery customers and corporate catering market share in major markets like New York, San Francisco, Chicago and Los Angeles, Caviar can be a lucrative option for operators in those cities seeking big-ticket orders and up-market customers.

In their own words:

Caviar is an all-in-one food ordering platform that connects diners with the best local and independent restaurants, via convenient delivery, pickup, or catering. Caviar also provides economic empowerment and flexible earning opportunities for couriers, offering the industry’s only occupational accident insurance policy that protects all couriers when they’re delivering on the Caviar platform at no cost to them. Caviar was founded in 2012.