Perhaps no consumer-facing technology has changed US restaurant operations and culture more in recent years than the rise of ordering and delivery marketplaces. Third-party delivery services, often dubbed simply delivery apps for their main method of access, are platforms that connect restaurant operations to a consumer in a digital space: online, via mobile internet, or even as kiosks in physical spaces. Yes, consumers still order take-out and delivery by phone, or occasionally by logging into a favorite restaurant’s website. But for the millions of consumers who browse for meals on delivery apps, their phones take on the character of a mall food court, allowing them to choose from an array of options based on customer ratings, price, cuisine, physical proximity, expected delivery time, and — on a repeat visit — habits and past orders. The Covid-19 pandemic highlighted growth trends already well underway: the US restaurant delivery market tripled between 2015 and 2020, to a $26 billion sector, underscoring the potential for reaching a huge and still-increasing audience via these marketplaces.
40 solutions
Online platform intended to offer online ordering, self-serve ordering kiosks, as well as table ordering and hotel room orders.
0.0
(0 Reviews)
The Uber Eats platform that allows opeartors to reach and serve more customers with delivery, pickup, and online ordering services.
0.0
(0 Reviews)
Truffle is an all-in-one restaurant management system with built in POS, online ordering and cloud kitchen features.
5.0
(5 Reviews)
Tavolo is an app that introduces contactless dining and pickup by allowing users to reserve a table, order menu items, and pay for meals at restaurants they love.
0.0
(0 Reviews)
Comprehensive customer loyalty program and online ordering platform for businesses of all sizes
5.0
(6 Reviews)
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