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Bloom Intelligence Solution Logo

4.3

(3 Reviews)

BLOOM INTELLIGENCE

Websites & Marketing

Preferred Partner

Wi-Fi marketing and customer intelligence for brick and mortar restaurants

Available in: USA | CAN

Price

$45 – $155 per month/per location

Integrations

Emma

Google

TripAdvisor

Mailer Lite

Aloha

See here for complete list of integrations

Key Functions

Key features

  • Create automated marketing campaigns based on customer analytics
  • Establish feedback loops to improve customer experience and drive positive reviews
  • Measure customer sentiment in real time through WiFi marketing platform
  • Build detailed customer profiles based on data
  • Passively collect detailed customer profiles for personalized marketing even if guests do not connect to WiFi
  • Create a baseline of customer behavior

Our Perspective

In partnership with Expedite

How can Bloom Intelligence help your restaurant?

Bloom Intelligence is a WiFi marketing and customer intelligence platform for brick-and-mortar restaurants. When guests login to WiFi, they are required to input specific information that’s used to create a profile and opt in or out of marketing emails. Even if guests don’t login to WiFi, Bloom’s software passively tracks them, creating a baseline of customer activity to help owners understand what’s happening inside their restaurants.  The platform uses that data to improve online ratings, track customer behavior to create databases and profiles, locate new guests and recover lapsed ones, increase guest frequency and improve online ratings. The company says it’s guided by three principles: integrity, humility and kaizen, a Japanese term meaning “continuous improvement.” 

Bloom Intelligence’s software is used by companies like Domino’s, BurgerFi and Jefferson’s.


REVIEWS

Summary

4.3

|

3 Reviews

Ease of Use

4.3

Reliability

4.7

Price

4.7

Support

4.3


User in Cosmetics

"Great platform"

5/4/22

They are verey helpful for everyhing. Bloom is doing their best. Bloom Intelligence can track customer behavior and give me accurate reporting. Bloom is perfect for me. Everything works for me.

Helpful?

0


Consultant in Market Research

"Customer Intel Platform"

5/4/22

I have a lot of information about the customer, this gives me an upper hand in segmenting audiences for an outreach while promoting. My ROI's have certainly increased after using this platform. Not dislike exactly, but sometimes too much information.

Helpful?

0


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