(3 Reviews)

BENBRIA

Benbria Using a variety of mobile, in-store, and on-property technologies – including SMS, email, Web, mobile app and kiosk – Loop™ enables brands to capture and direct real-time customer requests, concerns and suggestions.

Available in: USA | CAN

Price

Contact vendor for pricing

Integrations

TripleSeat

Key Functions

Auto-routing
Real-time reporting dashboard
Sentiment analysis
Gamifying scoreboards
Daily email digests
Automation

REVIEWS

Summary

4.7

3 Reviews

Ease of Use

4.7

Reliability

4.3

Price

4.7

Support

5.0

Maribel Arias

Loop system is great

7/5/22

Love the Loop system so that I can see feedback directly from the customers so I can make adjustments as needed. Daily reports are also very helpful to see any trends. Easy for everyone to use.

Helpful?

Faith Moore

Very good system

7/6/22

Really a very good system. Their customer service is very prompt in responses whenever I have an issue or a question. They even take the time to walk me through something if I’m not getting it. I’m now able to look at all of my locations as a whole or by themselves and see how our guests are ranking our services in real time. I really like that I get an email, in real time, every time a guest submits a comment and there’s a summary for each location for the day prior which is very useful.

Helpful?