Auto-routing
Real-time reporting dashboard
Sentiment analysis
Gamifying scoreboards
Daily email digests
Automation
4.7
|
3 Reviews
Ease of Use
4.7
Reliability
4.3
Price
4.7
Support
5.0
Loop system is great
7/5/22
Love the Loop system so that I can see feedback directly from the customers so I can make adjustments as needed. Daily reports are also very helpful to see any trends. Easy for everyone to use.
Helpful?
0
Very good system
7/6/22
Really a very good system. Their customer service is very prompt in responses whenever I have an issue or a question. They even take the time to walk me through something if I’m not getting it. I’m now able to look at all of my locations as a whole or by themselves and see how our guests are ranking our services in real time. I really like that I get an email, in real time, every time a guest submits a comment and there’s a summary for each location for the day prior which is very useful.
Helpful?
0
© Copyright 2023. All Rights Reserved.