7shifts

Staffing

Human Resources

Very Short Learning Curve - The App is very stable and accurate - Our staff enjoy using the app and don't see it as a burden, but a convenience - With our package, the app is feature-rich without bloat. - Developers listen to the community and add value as often as possible.
As with any software development, some features that would be useful for you may take time if they are more niche use cases.

“Life with 7Shifts is all about the right communication with staff and managers”

I like how I can interact with my staff through the software and it makes scheudle creation a breeze for organizations of any size. The ability for my staff to book time off through the software is incredible. No more paper schedules. Not to mention customer service is incredible!! They always respond to requests within mere minutes and I've never encountered a problem they couldn't help me with!.
There are absolutely no cons. I will never have a need for any other scheduling software again.

“7shifts is a lifesaver and a headache preventer”

We have tried a few products and this is the best value for the money. We like the ability to text, message, and have the staff see all this on the mobile app. This is what staff expect these days and we think 7Shifts makes on-line scheduling and helps us keep managers time tied up constantly working schedules. We use this for our 24 hour operation and it works great for us!.
Not a problem with the software or the application, it is a problem with us since we own numerous companies our time clocks are on another system and do not integrate but could. We should really be using the scheduling application and more features from 7Shifts but that is us not the product. We should explore more integration and try to push more to 7Shifts.

“Great scheduling application for any industry”

Owning a business is stressful enough, so being able to take something off of my plate is always a good thing in my book. My managers and my employees love this tool. My managers would complain about the spreadsheet system we were using (it was getting impossibly frustrating for them) because it would take them well over an hour to schedule 8 employees. Now, it takes them about 20 minutes. There’s a free app available so my employees always have access to their schedules. It’s just such a practical tool and it’s really easy to use. We have scheduling available on our P/R processor but we prefer to pay for this service because it’s more practical and convenient than our P/R company. It really pays for itself in employee management, time off, scheduling, basic HR tasks, etc. No complaints.

My employees love it!

It's a really nice layout, it has thought of just about everything you could possibly need to use the software for. I have personally found it very useful for looking up the contact information of my coworkers and keeping track of request off time. For people like servers who constantly drop/add/trade shifts with other people, there is a useful feature to do that as well.
It logged me out when I changed phones, don't think that's necessary to protect information on this kind of app, but was easy to recover password. Overall a very minor con.

“Has all the tools you could need”

Our supervisors use the manager logbook and it has been extremely helpful in keeping everyone up to speed on daily operations, issues and ideas. We act much quicker when addressing problems with staff and maintenance, and reduce the distortion of facts when compared to transferring information along a chain of conversations. This is a valuable feature not to be overlooked.
Some of our staff members have been experiencing freezing and glitching in the app. Some staff are resistant to change and there was a lengthy transition time to get everyone on board. Now that it's in place almost every new employee loves the interface and is eager to sign up.

“Excellent tool that goes far beyond scheduling.”

7shifts is really easy to use. My managers and my employees love it because they can use their phones to access the schedule and send messages within the app to let people know of any scheduling changes. It’s practical and professional. We prefer paying for this service even though we have scheduling capabilities available on our P/R processor because it’s just more practical. 

Very practical

I LOVE 7shifts. It practically pays for itself. There’s a free app for employees so we’re able to keep up with time off requests and coordinate with other managers to see what shifts need coverage–it’s all in one place. It takes a little getting used to but I wouldn’t let that scare you off. Once you get the hang of it it’s super easy. Some great things to utilize within the app: scheduling (of course), time off, and basic HR tasks like employee details. 

Pays for itself!

I feel like this app blows Hot Schedules out of the water. I’m so happy with the ease of use, the lay out, and it’s reporting capabilities. The staff loves how easy it is to communicate within the app and to put in their availability and time off requests. Very user friendly. The support staff is very patient and understanding, as well. Very happy with this product!

Very happy!

This app is very user friendly and the customer support is phenomenal. I don’t think I’ve encountered customer support like this before. All of our employees have very unique scheduling availability so it was critical for us to find something that would track each employee’s needs and limitations. 7shifts has reduced our headaches around scheduling and communicating scheduling needs and has made it all quite seamless. They offered a lot of features on the premium level for only about $10 more than what we were paying for our previous software. They don’t charge per employee, which means we have room to grow as a restaurant without increasing our expenses for this.

Incredible customer support

7shifts has been a life saving experience. I have a lot of employees that used to forget their schedule (they would forget to look at it completely, let’s be honest) but with 7shifts you don’t have to be at work to see your schedule because it’s right there on your phone! This is completely worth it, in my opinion. It also allows them to switch shifts within the app if they have something come up. From a manager perspective, there’s a global view of the schedule that let’s you see what changes should be made. Love this app!

Love the app!

Ease of use, lay out, certain reports. Ease for staff to communicate and input their availability and time off requests. It is user friendly on the front end.
Better labor forecasting, actual v forecasted, Day part labor separation ( lunch v dinner) and real-time labor v forecasted v last week ( or last quarter or last year). Being able to break down the sales by day part along with labor would be fantastic. Also the "optimal labor" tool is pretty weak and the graph used is not helpful. Tip pooling or tip reporting enhancements. I have three cashiers on, having them the program able to split up the group tips by hours worked on that shift.

“Stacked and Folded Social House Review of 7Shifts”

It’s so simple to use. I really enjoy the efficiency of this app. I can draft and publish the schedule for my workers from my phone when I’m out and about–I’m not tied to a desktop. I have a lot of schedule templates that I’ve created, which saves me time when creating a new schedule every week. I can just go to one of my go-to’s. It’s really nice that whenever there’s an update to the software I get a detailed email that usually has a video, making the transition seamless. I’d definitely recommend setting up your integrations from the get go to make life way easier on yourself. Being able to integrate 7shifts with TouchBistro is really helpful in creating a more efficient workflow.

Very simple to use

7shifts has a great entry level price point for small organizations and companies. It is accessible, durable and transparent. It instills team confidence with employees when they can track their timesheets in real time and communicate quickly with management and colleagues through the application negating the need to maintain posted call sheets or add contacts to personal mobile devices.
7shifts cannot lock or protect a current schedule once its posted. You must use great caution when editing schedules online or on a mobile device that you are actually editing the correct day and date. If your scheduling manager is distracted during the edit process for a future week it is possible to mistakenly edit (and publish) a current week. Additionally, it would be helpful for the software to utilize a biometric reader in 7punches thereby eliminated the 4 digit code requirement.

“High powered timekeeping for low entry cost.”

We're interested in this app for the optimal labor scheduling feature. Unfortunately, we haven't yet used it long enough for this feature to work for us. Being able to manually add projected sales to the schedule to see the estimated labor % as you prepare the schedule is helpful. The reports seem easy to read. The helpdesk has been responsive so far.
The cost of the second highest tier plan is the same as the highest tier plan on our previous software. I don't know if this is a good value yet since we haven't been using it long enough to access all the features we need. I'm hoping the longer we use it, the better it will get. So far, myself and my team are still struggling to understand and find everything we need.

“Still learning the ropes, but seems decent”

7shifts is great. If you forget to write your schedule down, that’s not an issue because the app reminds you. I really like that there’s an app so you don’t always have to be on your computer to look things up. I wish I could access it without the internet (and without using my data) but can’t have it all! But so far, it’s really helped solve our time management problem for our employees. And for us managers, it shows us who put their availabilities in and if they haven’t, it lets us know to remind them to do so. Having the schedule so accessible is a great perk!

Great that there's an app

The biggest reason I chose 7shifts is for their customer service. They respond same day! If I have a feature request, they always listen and things are often implemented on their next update. It’s so cool to see an app continue to evolve for the better. The app is an all-in-one tool that does things like scheduling, time clocking, events calendar, messaging, and task assignments. All of the functions have been really easy to use. The messaging within the app is a little slow at times so I’m hoping that gets updated. The price for this service is reasonable and fair. I absolutely recommend this app to any business. 

Great service

What I absolutely love about 7shifts is that the time clock and scheduling are all in one place! You get to decide the parameters of which timeclock is automatically approved or not, which has made payroll so much smoother for me. They also have some pretty helpful reports like the Variance Report which allows me to see why my employee’s timeclock may be off from the schedule. Employees can be organized in a variety of ways like location, department, and role. I also really appreciate the multiple features on the scheduling side–desired hours tracker, total hours and labor projections per day, availability issue notifications, and the time off requests are much more noticeable. We have a lot of students working for us, so scheduling used to be a pain in the rear end but now we can really honor their schedules by knowing exactly what they need and when they’re available. There’s even in-app communication with our employees! The reporting could be a little more robust but all in all, we’re really pleased with the whole product. I’m able to monitor labor costs which has been a godsend! We love 7shifts!

Excellent product!

I love that I can see who all is working and that I'm reminded of when my shift is via text message.
I have not found any issues yet with this product.

“Great product for scheduling ”

I love basically all the feature of this program. We use the event management to communicate events with three different departments, as well as restaurant specials and features. It has been user friendly for all staff and managers, the shift swap feature has been a real game changers for staff to communicate swift swaps while still keeping the manager in the loop.
I wish we could tie into our POS system, having a unique software system it is difficult to find something that will tie in.

“Great! ”

Restaurant management software that simplifies scheduling, tracks job applicants, and standardizes employee tasks across locations to improve communications and accountability. 

7SHIFTS

How can 7shifts help your restaurant?

REVIEWS

Summary

Chef Steven P.

Mitchell W.