A version of this article appeared on 11/24/20 in Eat.news, a free weekly newsletter from Back of House with news, resources, and more curated by our team. It goes out to thousands of restaurant operators each Tuesday morning. Subscribe today to get our coverage of the restaurant technology space directly to your inbox!
A quick snack on some headlines that caught our editors' eyes this week.
The restaurant software, hardware, and solutions stories we've been chewing on lately.
+ Washington State, City of Chicago cap fees at 15%: The Evergreen State is the first state to officially place a cap on fees charged to restaurants by third-party delivery companies. Applicable only to restaurants where indoor dining has yet to return to 50% capacity, the new guidelines state the order total can not exceed a 15% fee, nor can total fees and commissions be higher than 18%. Meanwhile, in Chicago, City Council on Monday approved a 15% cap of its own on 3DP marketing fees, matching similar limits in NYC and San Francisco. (Restaurant Business / Eater)
+ Ghost kitchen concerns: With ghost/virtual kitchens having an undeniable moment during the coronavirus pandemic, opinions are flying on how much room exists for these concepts to grow—and whether they're a net positive for the restaurant business as constituted. "They're going to cut down the vibrancy" of Main Street, one mayor lamented recently. (Food on Demand / Restaurant Business)
+ Delivery, digital boom: According to market research, digital sales will continue to dominate the quick-service business well until 2025, almost a 70% increase over pre-COVID estimates. Delivery is expected to grow to 23% in 2025 while curbside will see a five-fold increase, growing from 15% to 71% during the pandemic. Wowza. (Restaurant Dive)
Resources for restaurant operators, created and curated by our team.
[Photo: Pixabay via Pixels]
From Surviving to Thriving: How This Restaurant Owner’s Pandemic Pivots Are Paying Off
November 19, 2022
RFID 101: What Radio-Frequency Identification Tech Can Do for Your Restaurant, Venue, or Event
November 17, 2022